Return & Exchange Policy

1. Can I return my item for exchange?
Yes. If you are unhappy with the item you have purchased from www.histyle.com.my, you can return to us within 14 days ofreceiving your parcel.


Items must be returned in unworn, unwashed or otherwise unused condition, with all original tags/ labels attachedand receipt. Items that do not meet the criteria will be denied.

Returns can only made one time per ordernumber. Meaning that any order made with return credit cannot be returnedthe consequent time.

Customer allow to exchange in offlinestore, limited to normal price items only. 

CHANGE FOR DIFFERENT SIZE OR COLOUR - The items are eligible for exchange aslong as it has the same price, without additional payment needed, they are inperfect conditions and we have available stock in warehouse.

CHANGE FOR DIFFERENT ITEM - We will refund its price by sending youan online voucher code / store credit and you can use it to make a new purchaseat www.histyle.com.my.

***SALE / PROMOTION ITEM(S) cannot be returned nor exchanged.

No Refundable in Cash.

FOR DEFECTIVE ITEM - We will refund in cash / store credit / othersproducts you wish change to. Shipping fee borne by HI STYLE

Customer return the product onown fees, while HI STYLE borne shipping fees when return parcel to customer.


2. How do I return my item?
Follow the simple steps below to returnyour item(s):

Step 1. Contact our customer services
If you wish to return or exchange an itempurchased online, please contact our customer services during the hours of9:00am to 6:00pm, Monday to Friday (excluding public holidays) on either phoneor email as below:

Tel: 06-6015313
Email: order@histyle.com.my  

Please fill the following form, so we canassist you as quickly as possible:

Step 2. Details Verification

After verifying all the details, we will send you a confirmation email.

Step 3. Return the parcel.
Customer return the parcel to HI STYLE warehouse and attention to E-Commerce department.



Hi Style Apparel Sdn Bhd              

No 184, Persiaran S2 B1,
Seremban 2,
70300 Seremban,
Negeri Sembilan.

Phone: 06-6015313 


Step 4. The Return department will get back to you once a return item is received by us and we will add in your Store Credit once the item is received, OR, exchange new item as requested.


180 Days FREE Return


Only applicable on order made 1 Jan 2021 onwards


Eligible with min spend of RM200 or above


 If you're not satisfied with your HI STYLE purchase, you can return it within 180 days, together with proof of purchase, for a full refund. Refunds will be made in the same form of payment originally used to make purchase. Customer allow to do return and refund in offline store, limited to normal price items only.


1. RETURN

 - FREE RETURN

 - The returned of purchases must be made at the HI STYLE online store purchases (www.histyle.com.my)

 - Customer allow to do return in offline store, limited normal price items only.


2. REFUND

 - After your return is well received and inspected, we will notify you of the approval or rejection of your refund.

 - Please allow for a period of up to 14 working days for us to process the refund.

 - If your request is approved, we will refund via cash or store credit which you may utilize for next purchase.


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